Privacy Policy

Who we are

The Avenue at Crestwood is a residential rental community at 300 Columbus Avenue, Tuckahoe, NY 10707, operated by XGen Properties LLC. This policy explains what information this website collects and how we use it. Questions can be sent to info@theavenueatcrestwood.com.

Information we collect

• Information you give us. When you submit a tour request or contact form we collect your name, email address, phone number, the residence type you are interested in, and any message you write.
• Basic technical information. Our hosting provider records standard request data such as IP address, browser type and pages visited, used to keep the site secure and working.

We do not knowingly collect information from children, and we do not ask for Social Security numbers, financial details or identity documents through this website. Formal rental applications are handled separately.

How we use it

• To respond to your inquiry, schedule tours, and share availability and pricing.
• To send you a confirmation of a request you submitted.
• To maintain records of leasing interest and to operate and secure the website.

We do not sell your personal information, and we do not share it for advertising purposes.

Service providers

We use third-party providers to host the website, store inquiry submissions and deliver email notifications. These providers process information only to perform those services on our behalf. We may also disclose information where required by law.

Retention and security

Inquiry records are kept only as long as needed for leasing and recordkeeping purposes. Access to submitted inquiries is restricted to authorized leasing staff. No method of transmission over the internet is completely secure, so please do not send sensitive personal or financial information through the forms on this site.

Your choices

You may ask us to access, correct or delete the information you submitted by emailing info@theavenueatcrestwood.com. You can also ask us to stop contacting you at any time.

Changes to this policy

We may update this policy from time to time. The date at the top of the page reflects the most recent revision.

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